1: What are the delivery charges?
Delivery charge varies with each product.
2: What is the estimated delivery time?
We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
3: Are there any hidden costs (sales tax, etc) on items?
There are NO hidden charges when you make a purchase. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges.
4: Why there is no shipment in my area?
Please enter your pincode on the product page (you don’t have to enter it every single time) to know whether the product can be delivered to your location.
If you haven’t provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
Legal restrictions, if any, in shipping particular products to your location
Whether the logistic company ships to your location
The availability of reliable courier partners in your location
At times logistic company prefer not to ship to certain locations. This is entirely at their discretion.
5: Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.
6: I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return. Return is possible with in 7 days of purchase.
Wherever possible Logistics will facilitate the pick-up of the item.